We deliver nationally accredited Training &
Qualifications in Call Centre Operations . . .

. . . fully funded by the Australian Government!

We deliver our training at your work site - anywhere in Sydney, NSW, or Interstate.

We deliver our training at a time that suits you.

You can choose between our

We make it fun, energising and relevant for your staff. They'll feel rewarded and cared about, which leads to better performances and better retention.

Your staff will graduate with an industry-developed, nationally-recognised Qualification in Call Centres^*.

Since 2003, we've trained over 2000 people in Call Centre operations, partnering with employers through
a variety of industries.

We're registered with and contracted to the NSW & Australian governments to deliver & assess training.

* The Qualifications are BSB20207 Certificate II in Customer Contact, BSB30207 III in Customer Contact or BSB40307 Certificate IV in Customer Contact.

Ask us how the Australian government will pay for this training …so there's no cost to you.

JY Yoon, Communications and Team Development Coordinator from Pizza Hut Restaurants said about Maddissons:

“ Thank you for the great support you have provided us . . . your Trainers were professional, punctual and outstanding in the delivery of the training materials. We are very appreciative of the efforts your team have gone through to ensure ALL our Trainees successfully obtain a Certificate III in Customer Contact. You made it so easy!”